Easement still not mowed and it looks bad

GetHuman-lbaines's customer service issue with Xcel Energy from June 2018

Help with my Xcel Energy issue
The issue in GetHuman-lbaines's own words
Get someone out to mow the easement ... I have an easement behind my property at **** Brenner Street Roseville and in the past years Xcel has mowed it. That hasn't happened yet and it's a mess back there so I want them to come out and take care of mowing the easement behind my property thank you
Calls go unattended
Mow the grass
Since ****
Calls
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Xcel Energy

Customer service issue
Reported by GetHuman-lbaines
Jun 1st, 2018 - 6 mons ago
I have an issue with Xcel Energy too
Fixed
Seen by 6 customers so far
Similar issue to 450 others
0 customers following this
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Timeline
GetHuman-lbaines started working on this issue
Jun 1st 1:24pm
GetHuman-lbaines indicated the issue is not fixed yet.
Jun 2nd 2:48pm
GetHuman-lbaines indicated the issue is not fixed yet.
Jun 2nd 2:51pm
GetHuman-lbaines indicated the issue is not fixed yet.
Jun 4th 4:42pm