Hi! **My gamertag is medialert - email *****@***.com - i have xbox live on this account...

GetHuman-drunetti's customer service issue with Xbox from May 2019

Help with my Xbox issue
The issue in GetHuman-drunetti's own words
Hi! **My gamertag is medialert - email *****@***.com - i have xbox live on this account.**I want to get xbox live on gamertag Drunetti - email *****@***.com - and move the medialert account progress to Drunetti**I have a longterm xbox live account with the gamertag "medialert". I have a sub account on my xbox profile with the gamer tag "Drunetti". **Can I merge*combine accounts. I am wanting to stream on mixer and brand everything under Drunetti but do not want to lose all my progress under the gamertag "medialert" which has * years worth of leveling in a specific game. **I could have simply bought$$ the gamertag but the name is taken up on my sub account on my xbox. **How can I fix this?*If I delete the Drunetti gamer tag will it then be available for me to purchase on my medialert account? **Thanks for all you do.

GetHuman-drunetti did not yet indicate what Xbox should do to make this right.

How GetHuman-drunetti fixed the problem
they could noot fix what I wanted to do
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Xbox

Customer service issue
Reported by GetHuman-drunetti
May 20th, 2019 - 4 years ago
Fixed
Seen by 34 customers so far
Similar issue to 128284 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address

Timeline

GetHuman-drunetti started working on this issue
May 20th, 2019 1:56pm
GetHuman-drunetti indicated the issue is not fixed yet.
May 20th, 2019 6:37pm
GetHuman-drunetti indicated the issue is not fixed yet.
May 21st, 2019 2:22pm
GetHuman-drunetti indicated the issue is not fixed yet.
May 23rd, 2019 2:26pm
GetHuman-drunetti confirmed the issue is fixed. Hooray!
May 24th, 2019 2:42pm

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