Double communication ban due to trolls?

GetHuman-mattmik's Report an Issue with Xbox from May 2019

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The issue in GetHuman-mattmik's own words
I just want to talk to my friends again and this is literally making me want to pack my xbox up for good. ... Have an xbox suspension for last two weeks, it's up in aday or two and I log on to find that I've received another report from the same people and I've received another * week suspension for the same issue even though I havent been in contact with anyone for that time.... I havent even HAD communication as I've still been in my suspension. This is highly unprofessional as clearly whoever's has reviewed my case didnt look even to see why they suspended me in the first place and placed ANOTHER two week suspension on me...**I'm being harassed by a couple people and your techs are letting it happen. Very not nice.
I've already served my initial two week suspension HOW did this get past you guys??
Uncommunicate ban me and take a look at the people who are CLEARLY reporting me as a joke at this point and somehow you guys are letting it happen. Rediculous
I buy lots of games, content and you guys make money off me. But if this keeps up I'm done.
There's nothing I can do about this and I've served my suspension. This is more than frustrating
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Xbox

Xbox one communications
Report an Issue
Reported by GetHuman-mattmik
May 19th, 2019 - 2 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 128127 others
0 customers following this
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Timeline

GetHuman-mattmik started working on this issue
May 19th, 2019 4:28am
GetHuman-mattmik indicated the issue is not fixed yet.
May 21st, 2019 5:32pm
GetHuman-mattmik indicated the issue is not fixed yet.
May 24th, 2019 12:33am