Double communication ban due to trolls?

GetHuman-mattmik's Report an Issue with Xbox from May 2019

Help with my Xbox issue
First: share to improve GetHuman-mattmik's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here -
The issue in GetHuman-mattmik's own words
I just want to talk to my friends again and this is literally making me want to pack my xbox up for good. ... Have an xbox suspension for last two weeks, it's up in aday or two and I log on to find that I've received another report from the same people and I've received another * week suspension for the same issue even though I havent been in contact with anyone for that time.... I havent even HAD communication as I've still been in my suspension. This is highly unprofessional as clearly whoever's has reviewed my case didnt look even to see why they suspended me in the first place and placed ANOTHER two week suspension on me...**I'm being harassed by a couple people and your techs are letting it happen. Very not nice.
I've already served my initial two week suspension HOW did this get past you guys??
Uncommunicate ban me and take a look at the people who are CLEARLY reporting me as a joke at this point and somehow you guys are letting it happen. Rediculous
I buy lots of games, content and you guys make money off me. But if this keeps up I'm done.
There's nothing I can do about this and I've served my suspension. This is more than frustrating
How GetHuman-mattmik fixed the problem

We are waiting for GetHuman-mattmik to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Xbox one communications
Report an Issue
Reported by GetHuman-mattmik
May 19th, 2019 - 4 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 128127 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address


GetHuman-mattmik started working on this issue
May 19th, 2019 4:28am
GetHuman-mattmik indicated the issue is not fixed yet.
May 21st, 2019 5:32pm
GetHuman-mattmik indicated the issue is not fixed yet.
May 24th, 2019 12:33am