Refund and change in status

GetHuman2227790's customer service issue with Xbox from February 2019

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0 following
Help with my Xbox issue
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Before contacting them, items GetHuman2227790 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman2227790's own words
Get a refund and stop xbox live ... Our son has an account with Xbox. He left for boot camp on January ** ****. His account was recently charged **.** while he is gone. We would like to have a refund for him and stop xbox live while he is gone. He can start it up again when he has the opportunity. I have his online id, email address, and debit card number, but not his password. Please Kindly help us get this straightened out. I am not an xbox user and would prefer to speak with someone on the phone. Thank you!
The owner to the account is off at bootcamp
Giving us the refund for the February payment since he left to bootcamp Jan ** ****
I have no idea how long we've been customers
It's a bear to get a human. Please...let's get this resolved ASAP.
I have an issue with Xbox too
How GetHuman2227790 fixed the problem
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How Do I Report a Problem on Xbox One?How Do I Appeal a Ban or Suspension on Xbox Live?How Do I Report a Problem on Xbox One?How Do I Get a Refund from Xbox?
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Customer service issue
Reported by GetHuman2227790
Feb 17th, 2019 - 8 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 106979 others
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GetHuman2227790 started working on this issue
Feb 17th 5:23pm