I created an Xbox Live account years ago using a school email but the email used I no l...

GetHuman1642302's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman1642302's own words
I created an Xbox Live account years ago using a school email but the email used I no longer have access to. I've been locked out of my account for years and its very frustrating. I stopped playing Xbox because of this, I was around ***** gamerscore when it happened. I've tried to contact customer service over the years but have gotten nowhere, it's been exhausting trying to get help. There has to be someone with authority at Microsoft to allow me back into my account right? At least delete the account so it's not a tease everytime I see it on family*friends consoles. My gamertag that I got locked out of is Stilldoyle**, my new gamertag is Stilldoyle**z. It would mean so much to have my profile back that I had growing up. Please if anyone cares, is there anything you can do for me?

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Xbox

Customer service issue
Reported by GetHuman1642302
Nov 28th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 65759 others
0 customers following this

Timeline

GetHuman1642302 started working on this issue
Nov 28th, 2018 1:21am

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