I have been locked out of my xbox live for over a month now. I need you to remove the b...

GetHuman1532003's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman1532003's own words
Attach a card and put the wrong password in ... I have been locked out of my xbox live for over a month now. I need you to remove the block on my acc. I know why it was locked, i was trying to log into my twitch prime and it was out so i used my credit card to rebuy and did not have the funds on the card so i tryed a nother one. And it did not have any cash on it ether, i got flustered and put my password in rong a couple times and got it right on the last one. I was able to log in and play. I turned my counsel off and went to play it the next day and i was locked out. I have had this happen befor and you guys were able to figur out what went rong and had it fixed in under a hour. I have had my profile for over * years now and would really appreciate being able to log back on. My profile hasent been on any other xbox ones. Please help me out like the last time i love your product's and the support you give.
I dont really know why i was locked out
Removing the block on my account asap
** years or so
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Xbox

Xbox live and outlook
Customer service issue
Reported by GetHuman1532003
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 56768 others
0 customers following this
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Timeline

GetHuman1532003 started working on this issue
Nov 9th, 2018 8:44pm

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