GetHuman-tyrellas's customer service issue with Xbox from October 2018
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Help with my Xbox issue
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Before contacting them, items GetHuman-tyrellas may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-tyrellas's own words
Purchase V bucks ... Hi I am writing this letter because I recently purchased **$ worth of v bucks and then purchased another **$ and brought items with it..Now recently those items were removed from my account and I contacted epic and it turns out it came down to Microsoft Xbox saying I request a refund which I never did and also never got my money back so basically I lost out on **$ which I would like back on my account as soon as possible. I was highly upset and I would like this problem fixed thank you .
They are in the wrong
I would like my money back on Fortnite
I'm a good customer because I've done nothing but respect the brand the craft and loved it all and also not to mention spent a lot of money
Emailed epic came down to having to go through Microsoft
I have an issue with Xbox too
How GetHuman-tyrellas fixed the problem
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