I'm having issues with armored warfare. I spent a lot of money on the game and in doing...

GetHuman-billybat's customer service issue with Xbox from August 2018

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The issue in GetHuman-billybat's own words
I'm having issues with armored warfare. I spent a lot of money on the game and in doing so I received several timed boosters and free research points to go towards development of vehicles and crew members but because of the constant disconnects the game is plagued with I've lost half the time of the boosters I've activated and because of one disconnect I lost over ***k in research witch is a HUGE amount. Had these been given to me it really wouldn't be an issue put since I played real money for these items I'm a bit upset. I went to the website and filed a ticket with there customer support * times now. It's been at least a week now without so much as a replie. I just tried tge game again since they have patched the game and i admit runs better it still disconnects. I normally would deal with the stability of the game until it was worked out but with the disregard from the company with the issues I have over items I spent real money on I feel I've been taken advantage of. I would like the money I spent on the game ether refunded or credited to my account so I can delete the game and forget this company even exists
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Customer service issue
Reported by GetHuman-billybat
Aug 26th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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GetHuman-billybat started working on this issue
Aug 26th 9:46pm