Hi, I have been automatically charged $**.** for an annual renewal that doesn't seem to...

GetHuman3797885's Cancel service issue with WordPress.com from October 2019

Help with my WordPress.com issue
The issue in GetHuman3797885's own words
Hi, I have been automatically charged $**.** for an annual renewal that doesn't seem to show up anywhere associated with a domain name I have a wordpress.org account that I am maintaining which is why I don't need wordpress.com. I went to the manage purchases, and there is no record of a recurring payment, no credit card on file and no activity for a long time nor is there a purchase recorded that says I paid for the premium Wordpress.com. I cancelled that a LONG time ago since I was building a site. Now, if this is a payment for Wordpress.org - fine. But it says Wordpress.com and that throws me off. AND its $**.** which is the prevailing price for Wordpress.com PREMIUM. I need to have this straightened out because you clearly have my recent credit card and something that is auto-recurring somewhere but I don't know where that may be. AND if its for Wordpress.com - and thusPGreenblog (pgreenbe.wordpress.com) please refund the money and cancel that account. If its for The Science of Business, The Art of Life and Live from NY...(the**group.com) then keep the payment but tell me where it is so I can access the information. You make this far more difficult than it should be and more amorphous. Thanks for your immediate help. Best, Paul Greenberg

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WordPress.com

Cancel service issue
Reported by GetHuman3797885
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 1071 others
0 customers following this
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Timeline

GetHuman3797885 started working on this issue
Oct 20th, 2019 12:50pm
GetHuman3797885 indicated the issue is not fixed yet.
Oct 20th, 2019 6:43pm
GetHuman3797885 indicated the issue is not fixed yet.
Oct 21st, 2019 12:56pm
GetHuman3797885 indicated the issue is not fixed yet.
Oct 21st, 2019 1:04pm
GetHuman3797885 indicated the issue is not fixed yet.
Oct 23rd, 2019 1:32pm
GetHuman3797885 shared this issue with friends on Facebook
Oct 23rd, 2019 1:32pm
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Oct 23rd, 2019 1:32pm

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