I purchased an HP Laptop computer from Woot but, had the option to purchase the compute...

GetHuman-kenfoca's customer service issue with Woot from November 2018

2 views
 | 
202 similar
 | 
0 following
Help with my Woot issue
First: share to improve GetHuman-kenfoca's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kenfoca's next move: go to the Woot help center.
Woot doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kenfoca will want to follow the link below to head to their help center. We will check on GetHuman-kenfoca later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kenfoca may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-kenfoca's own words
I purchased an HP Laptop computer from Woot but, had the option to purchase the computer through my Prime account and save shipping. I did that - got the computer set it up and it was working fine. I created a password for the computer, shut it down. Two days later I tried to log on and was told I had the wrong password. I have been asked for the order information but I don't have it. The computer was $***.** the charge on my credit card is AMSWOOT **-**-****
GetHuman-kenfoca did not yet indicate what Woot should do to make this right.
I have an issue with Woot too
How GetHuman-kenfoca fixed the problem
We are waiting for GetHuman-kenfoca to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Woot's attention and get better help faster. Tap below to get started.
Having Woot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kenfoca fixes it.
This email address isn't valid

Woot

Customer service issue
Reported by GetHuman-kenfoca
Nov 28th, 2018 - 9 mons ago
I have an issue with Woot too
Not resolved
Seen by 2 customers so far
Similar issue to 202 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kenfoca started working on this issue
Nov 28th, 2018 8:53pm