I am trying to make video of photos and short video bursts for my twins birthday. I do...

GetHuman1752297's customer service issue with Wondershare from December 2018

5 views
 | 
93 similar
 | 
0 following
Help with my Wondershare issue
First: share to improve GetHuman1752297's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1752297's next move: go to the Wondershare help center.
Wondershare doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1752297 will want to follow the link below to head to their help center. We will check on GetHuman1752297 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1752297 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1752297's own words
I am trying to make video of photos and short video bursts for my twins birthday. I downloaded the free trial of Wondershare and started working on it but I am running into some problems. First I can't seem to get the application to run bigger than a *** of the screen and it's cutting part of the editing*work space off. Plus I am having an issue understanding how to add music from my playlist. Please let me know if you can help.
GetHuman1752297 did not yet indicate what Wondershare should do to make this right.
I have an issue with Wondershare too
How GetHuman1752297 fixed the problem
We are waiting for GetHuman1752297 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Wondershare's attention and get better help faster. Tap below to get started.
Having Wondershare issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1752297 fixes it.
This email address isn't valid

Wondershare

Customer service issue
Reported by GetHuman1752297
Dec 13th, 2018 - 6 mons ago
I have an issue with Wondershare too
Not resolved
Seen by 5 customers so far
Similar issue to 93 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1752297 started working on this issue
Dec 13th, 2018 5:34pm