It is NOT FIXED! I never got an answer! Who said it’s fixed?

GetHuman-hyknbyk's customer service issue with Wondershare from July 2018

Help with my Wondershare issue
The issue in GetHuman-hyknbyk's own words
Make multiple, duplicate DVDs ... TID*******- my case number.*Fantashow- for Mac *.*.*-how to make multiple copies of DVD I burned, without starting over with each copy. Is there an option for making multiple or duplicate copies of newly burned DVD?*Please help! Your tech support is awful!
I’ve been working with them for * days and it’s still not resolved!
Contacting me and fixing it with one call- enough if this once a day email giving just a bit of helpful information and having to wait ** hrs for the next step! Ridiculous!
I’ve had Wondershare products for *years
Looked all over internet but found nothing. Tried to find their live chat which they advertise on their site- but it’s non existent
I have an issue with Wondershare too
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Wondershare

Fantashow
Customer service issue
Reported by GetHuman-hyknbyk
Jul 3rd, 2018 - 3 mons ago
I have an issue with Wondershare too
Fixed
Seen by 7 customers so far
Similar issue to 9 others
0 customers following this
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Timeline
GetHuman-hyknbyk started working on this issue
Jul 3rd 9:26pm
GetHuman-hyknbyk indicated the issue is not fixed yet.
Jul 3rd 10:56pm
GetHuman-hyknbyk indicated the issue is not fixed yet.
Jul 3rd 11:03pm
GetHuman-hyknbyk indicated the issue is not fixed yet.
Jul 3rd 11:09pm
GetHuman-hyknbyk indicated the issue is not fixed yet.
Jul 4th 5:52pm
GetHuman-hyknbyk indicated the issue is not fixed yet.
Jul 4th 10:31pm
GetHuman-hyknbyk indicated the issue is not fixed yet.
Jul 7th 12:39am