Wizz Air Customer FAQ

We're sorry but we don't have access to specific Wizz Air flight schedules. It's best to check directly on Wizz Air's website or through the Wizz Air app for the most current and accurate flight times from Riyadh, Saudi Arabia to Sofia, Bulgaria. Their website allows you to select your departure and arrival destinations along with your preferred dates to find the best flights for your travel needs.

We're sorry to hear about your payment issues. It's possible that your bank is denying the transaction for security reasons or due to insufficient funds. Alternatively, you may need to double-check the card details you've provided. If the problem persists and you're sure there are no issues with your cards or bank, it might be a temporary technical issue with Wizz Air's payment system. Try again after some time or consider using an alternative payment method if available. If you've tried all this but the issue persists, it might be helpful to contact your bank or your card provider for more support.

If Wizz Air has changed your flight time resulting in you missing a connection, even if the flights were not bought together, you should contact Wizz Air as soon as possible. Discuss the situation with them so that they can provide you with the best solution, which could involve rebooking you on a different flight or offering a refund. Their policies may vary depending on the circumstances, but always aim to accommodate affected passengers to the best of their ability. Reach out promptly to ensure more options for possible flight changes.

We're sorry to hear about this situation. Wizz Air usually sends notifications to the email registered during the booking process about any upcoming credit expiration. If you didn't receive these, it may be due to an error or the notification may have gone to your spam or junk mail. Please always make sure your contact information is updated and check all folders in your email to ensure you're receiving all important updates from Wizz Air.

We understand how frustrating this situation can be. If you inadvertently paid the admin fee twice, you should reach out to the Wizz Air customer service team directly. They will be able to review your transaction and follow their established procedures to rectify the situation if indeed an overcharge was made. It's also crucial to have any relevant documentation at hand to expedite the process. Refunds are subject to the policies of Wizz Air and can vary. Please ensure to explain the situation in clear terms when you contact them.