Hi, I would like to cancel*change my booking AEFINN to Iceland in March **** if that's...

GetHuman-chamini's customer service issue with Wizz Air from January 2019

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The issue in GetHuman-chamini's own words
Hi, I would like to cancel*change my booking AEFINN to Iceland in March **** if that's possible? I booked this trip for my boyfriend and I, back in December. However I had to end all contact with him because he was physically violent to me and beat me black and blue. I called the police right away. I genuinely did not see that coming. I have been with him for * years and he has never done anything like that before. I wanted to ask if I can't cancel the booking if you can at least credit the I think £** to my WizzAir account so I can use it one another flight? You guys have such good prices. I usually always use Ryanair but I think your deals are much better. So if you can't allow a refund, WizzAir credit would also be much much appreciated!! Please let me know if you can accommodate this. Thank you! Best wishes, Chamini
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Wizz Air

Customer service issue
Reported by GetHuman-chamini
Jan 8th, 2019 - a mon ago
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GetHuman-chamini started working on this issue
Jan 8th 11:30am