*** N. BROADWAY, in Sparkman Ark, internet down. Reset router several times. Top light...

GetHuman-kblacklt's Service issue with Windstream from May 2019

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The issue in GetHuman-kblacklt's own words
*** N. BROADWAY, in Sparkman Ark, internet down. Reset router several times. Top light on Actiontec modem always comes back yellow, bottom light goes green but we know the top one must be green for a connection. My name is Ken Black, my mobile number is ***-***-**** (text or call) and my email is *****@***.com but not sure if it'll work without internet here. Been down for over an hr. Left modem unplugged longer than required several times. Things are down, more than likely in your building here in town. I'D like a status update please.
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Windstream

Service issue
Reported by GetHuman-kblacklt
May 18th, 2019 - a mon ago
I have an issue with Windstream too
Not resolved
Seen by 5 customers so far
Similar issue to 1823 others
0 customers following this
Timeline
GetHuman-kblacklt started working on this issue
May 18th 11:47pm
GetHuman-kblacklt indicated the issue is not fixed yet.
May 20th 12:06am