have just called and this rep didn't even have the right phone *. I have no minutes le...

GetHuman1616943's customer service issue with Windstream from November 2018

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The issue in GetHuman1616943's own words
have just called and this rep didn't even have the right phone *. I have no minutes left on my cell. I need a credit for my phone being out from the *nd of Nov till the **th or **th.....and my phone is out again. I could not call family on Thanksgiving due to it being out. It was fine Friday the **rd and is out again today the **th. I a really upset and need someone to fix this correctly.*I have no dial tone and all you have is LOUD buzzing. Please answer me back asap*Very upset....I pay my bill on time and have been w*you going on * yrs
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Customer service issue
Reported by GetHuman1616943
Nov 24th, 2018 - 10 mons ago
I have an issue with Windstream too
Not resolved
Seen by 2 customers so far
Similar issue to 967 others
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GetHuman1616943 started working on this issue
Nov 24th, 2018 4:26pm