Bonjour madame,monsieur,je suis Ferdinand ATEGUE. J’ai un souci avec mon WhatsApp depui...

GetHuman-ateguefe's Recover Account issue with WhatsApp from May 2021

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WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ateguefe will need to dig through the advice provided by WhatsApp, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ateguefe can let us know if they help or not.
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Before contacting them, items GetHuman-ateguefe may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
The issue in GetHuman-ateguefe's own words
Bonjour madame,monsieur,je suis Ferdinand ATEGUE. J’ai un souci avec mon WhatsApp depuis hier soir car mon compte a *t* banni. En fait je poss*de deux t*l*phones iPhone un iPhone * et un iPhone ** xr l’ancien c’est * dire je l’utilisais au Cameroun,arriv* ici j’ai achet* un nouveau c’est * dire le **, et pour transf*rer mes anciens contacts dans le nouveau t*l*phone,j’ai sollicit* l’aide d’un technicien d’Apple qui m’a aid* * le faire mais apr*s *a je me suis retrouv* avec deux WhatsApp et comme cela me d*rangeait d*j* car les meme photos se retrouvaient dans les deux t*l*phones au m*me moment et cela m’aga*ais d*j*, bref pour r*soudre *a j’ai voulu transf*rer tous les contacts dans le nouveau t*l*phone enfin d’utiliser un seul c’est au cours de ce processus de transf*rement des contacts que mon compte dans le moment t*l*phone a *t* banni mais celui sur l’ancien est toujours ouvert s’ils vous aidez moi * r*soudre ce souci...merci

GetHuman-ateguefe did not yet indicate what WhatsApp should do to make this right.

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WhatsApp

Recover Account issue
Reported by GetHuman-ateguefe
May 12th, 2021 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 26738 others
0 customers following this

Timeline

GetHuman-ateguefe started working on this issue
May 12th, 2021 4:13pm

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