WhatsApp Customer FAQ

Pour activer WhatsApp sur votre portable, assurez-vous d'avoir une connexion Internet stable et que vous utilisez un numéro de téléphone valide. Téléchargez l'application depuis le magasin d'applications de votre appareil, ouvrez-la, puis suivez les instructions à l'écran pour vérifier votre numéro. Si vous rencontrez des difficultés, vérifiez que votre appareil est à jour et que vous avez suffisamment d'espace de stockage.

We cannot assist with recovering a WhatsApp account without access to the registered phone number. The verification process typically requires the phone number to receive a code for reactivation.

Once you exit a WhatsApp group, you cannot delete your messages from the chat. The messages you sent remain in the group's chat history. Only group admins have the ability to delete messages for everyone, but this would need to be done while the group still exists and you have already left the group.

نعتذر، لكن لا يمكننا المساعدة في مسائل الحظر. هناك رابط لمعلومات الاتصال الأكثر تحديثًا موجود هنا في هذه الصفحة التي تقرأها.

If you've forgotten your two-step verification PIN, you can reset it by waiting seven days. After that period, you’ll be able to access your account without the PIN, but you will lose your chat history. To reset the PIN, open WhatsApp and follow the prompts. If you’re not able to wait a week and have access to your email linked to the account, there may be an option to reset the PIN through that email. Make sure your account settings are secure after the recovery process.