I lost my Samsung phone in Germany. The phone number assigned to that phone was differe...
GetHuman-grythele's customer service issue with WhatsApp from October 2018
Help with my WhatsApp issue
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Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
The issue in GetHuman-grythele's own words
I lost my Samsung phone in Germany. The phone number assigned to that phone was different from the phone number assigned to my WhatsApp account on that phone. *Now I'm back in the US, had to buy new phone. Still using the same phone number (that's different from the phone number assigned to the whatsapp account). I still know the phone number assigned to that Whatsapp account, but I can't use it to retrieve my contacts or messages, because the system tells me that it'll sent me an sms message to that phone, which I don't use the number now, nor do I have that phone to backup because it was lost there. So how do I retreive my contacts & messages, only knowing my old phone number on that account?
GetHuman-grythele did not yet indicate what WhatsApp should do to make this right.
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