My phone was stolen recently, with most of my social media application left open, durin...

GetHuman1443490's customer service issue with WhatsApp from October 2018

1 view | 22214 similar | 0 following
Help with my WhatsApp issue
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GetHuman1443490's next move: find and follow the right step-by-step guide.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1443490 will need to dig through the advice provided by WhatsApp, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1443490 can let us know if they help or not.
Before contacting them, items GetHuman1443490 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
The issue in GetHuman1443490's own words
My phone was stolen recently, with most of my social media application left open, during the process or within few days My whatsapp account was hijacked and my phone number used in registering my whatsapp account was changed to an unknown number. My contacts are at risk and i am left with no way to regain my account back, i have tried all possible means to gain back access but all prove abortive.**the Original phone number used in registering the account is: ****************i emailed whatsapp directly to deactivate my account on a temporary basis but i was emailed back saying my phone number does not exist.**i would appreciate it if my account is recovered and the hijacker is completely logged off from my account to prevent further damage to my account and contacts.**This is the original details of the account:**Username: Nanah**Phone number: **************

GetHuman1443490 did not yet indicate what WhatsApp should do to make this right.

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WhatsApp

Customer service issue
Reported by GetHuman1443490
Oct 29th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 22214 others
0 customers following this

Timeline

GetHuman1443490 started working on this issue
Oct 29th, 2018 11:04pm

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