GetHuman-theadmir's customer service issue with WhatsApp from August 2018
Help with my WhatsApp issue
GetHuman-theadmir's next move: find and follow the right step-by-step guide.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-theadmir will need to dig through the advice provided by WhatsApp, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-theadmir can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if WhatsApp has better answers for you: WhatsApp Help Center
The issue in GetHuman-theadmir's own words
Find out how I could be showing false active on my call and text logs from an app I really don't remember down loading and definitely ever using. The details of my account that I closed:.When app was first down loaded and on which device. Number, duration,oroginal content of calls and texts and whether it was an out or incoming tide. Please call or text ... I am seeing entries in my phone and text logs that say they are from What'sApp users. The entries are both incoming and outgoing. They also didn't occur and often use my actual contacts as aliases. When I research the numbers they either go back to some false business recording or a recording saying it is currently busy. When I try later they often don't work at all. I don't even ever remember opening an What's App account or down loading the app but when these problems stated I checked and I did. I know I never used the app and I doubt I even down loaded it. I then closed my account with out thinking. Now I would like to get to the bottom of this and see for myself the content of these supposed messages and who they were with. I am unable to do so though I've tried. How is it possible that this is happening and how can I view these messages. This causing a lot of termoil in my relationship. Please help.
I didn't inciate or participate in anything Im being accused of here. My girlfriend of ** years is skeptical and I really want make her happy not distrustful.
An explanation as to how this could happen to my phone. And a reopening of my accounts, contacts, etc. so I can review them.
Not long!I don't even remember down loading it. Never used it.
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