My problem is that around half way through restoration, it says it failed, "Unable to r...
GetHuman633636's customer service issue with WhatsApp from April 2018
Help with my WhatsApp issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get WhatsApp help.
The issue in GetHuman633636's own words
My problem is that around half way through restoration, it says it failed, "Unable to restore whatsapp backup from google drive. Do you want to restore your chats from older backup?" So I chose yes, and it proceeded to backup, however it reaches ***, stalls and then says error and proceeds to continue without giving me an option to restore again, and all my chats are gone. *I understand you dont have any data regarding my chats, but please do tell me if there's any other way to restore chats, like via a computer manually? *Ive also tried renaming the backup, then making copies of the backup with different numbers, and deleting my google drive backup and using only the local backup, but I always end up with it just proceeding to regular whatsapp without a chance to backup again. *Your help would be greatly appreciated
GetHuman633636 did not yet indicate what WhatsApp should do to make this right.
I have an issue with WhatsApp too
How GetHuman633636 fixed the problem
We are waiting for GetHuman633636 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.