I booked a reservation on July *, ****, through AAA travel (trip * ***********) for the...

GetHuman-slbartru's customer service issue with Westin Hotels from November 2018

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I booked a reservation on July *, ****, through AAA travel (trip * ***********) for the Westin Chicago River North (conf **********). I canceled the reservation (through AAA) on July ** (well in advance of the October ** arrival date). I can provide a copy of the cancellation email received from AAA. On October **, the Westin charged $***.** as a no-show fee. I called the hotel, but they have not reversed the charge. Help!
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Westin Hotels

Customer service issue
Reported by GetHuman-slbartru
Nov 1st, 2018 - 2 mons ago
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GetHuman-slbartru started working on this issue
Nov 1st 11:36pm