On the phone with a rep now who has been wildly unhelpful and when I asked to speak wit...
GetHuman1464788's customer service issue with West Elm from November 2018
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The issue in GetHuman1464788's own words
On the phone with a rep now who has been wildly unhelpful and when I asked to speak with Supervisor said, "The Supervisor can't do anything more than what I've done." ** The put me on hold for * minutes to tell me no Supervisors were available.*I don't understand why the interaction has been so difficult. I truly don't feel helped. I don't feel like I can trust the rep is looking for a supervisor. **I'm back on hold and have been on hold now for ** minutes. **Kayla
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