Over the last two days, every time I call the *** number it asks for my account number...

GetHuman-dghunter's customer service issue with Wells Fargo from March 2021

Help with my Wells Fargo issue
The issue in GetHuman-dghunter's own words
Over the last two days, every time I call the *** number it asks for my account number then I try to put it in and the call is abruptly ended and says call failed. I have been using this number for several years with no problem. What is the problem?

GetHuman-dghunter did not yet indicate what Wells Fargo should do to make this right.

How GetHuman-dghunter fixed the problem
It just started working this afternoon. I did turn my phone off and then back on after about ** seconds. I also turned on airplane mode and then off. I don’t know if these things had any effect or if there was a problem on the bank’s end.
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Wells Fargo

Customer service issue
Reported by GetHuman-dghunter
Mar 25th, 2021 - 2 months ago
Fixed
GetHuman-dghunter shared how to fix
Seen by 9 customers so far
Similar issue to 1724 others
0 customers following this
Items needed
Name on the account
Billing address
Account holders birthday
Last 4 of SSN
Full card number

Timeline

GetHuman-dghunter started working on this issue
Mar 25th 7:38pm
GetHuman-dghunter confirmed the issue is fixed. Hooray!
Mar 26th 4:21pm
GetHuman-dghunter confirmed the issue is fixed. Hooray!
Apr 9th 4:28pm