I just discovered Weight watchers has been talking a monthly fee directly from my bank...

GetHuman1030052's customer service issue with Weight Watchers from August 2018

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The issue in GetHuman1030052's own words
I just discovered Weight watchers has been talking a monthly fee directly from my bank account, I did not authorize this. I am a life time member and signed up for the ap in April. I was told it was free because I am at goal and a lifetime member. How did this happen? That’s not right and I want this fixed. My name isDeborah Welch. However your system at the Gillette office will not update my name. It continues to kick it out and default to my previous name from ** years ago, Deborah Utzman.
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Weight Watchers

Customer service issue
Reported by GetHuman1030052
Aug 24th, 2018 - 4 mons ago
I have an issue with Weight Watchers too
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Seen by 10 customers so far
Similar issue to 591 others
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Timeline
GetHuman1030052 started working on this issue
Aug 24th 1:49am