Webjet reference ********.*On ******** I booked a flight from Adelaide to Toowoomba and...
GetHuman6117504's customer service issue with Webjet from May 2021
Help with my Webjet issue
First: share to improve GetHuman6117504's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6117504 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman6117504's own words
Webjet reference ********.*On ******** I booked a flight from Adelaide to Toowoomba and return to attend a convention in October of ****. I paid $***.** **Due to Covid travel restrictions the convention was cancelled in June **** and I emailed your company requesting a refund. On Friday ** June **** at **:**pm ACST I received an email from you advising that a credit was being held by Qantas and I "must re-book and complete your travel before ** December ****." **I am an age pensioner and at that time I had saved sufficient money to cover my accomodation and living expenses whilst attending the convention. Since then however I have experienced several financial setbacks which have necessitated using those savings in full plus incurring an additional $*** debt on my Visa card which I am attempting to pay off at $*** per month. **So even if I am able to do this I will not be in a position to pay for accomodation and living expenses if I rebook this trip. I therefore request a refund of my $***.** (minus a cancellation fee if applicable). As Qantas has had the use of my money for some ** months now, and given my inability to save for a trip within the foreseeable future due to my status as an age pensioner I feel this is a reasonable request and ask that you take this matter up with Qantas on my behalf.**My phone number is **** *** ***. Thank you for your anticipated cooperation in this matter.
GetHuman6117504 did not yet indicate what Webjet should do to make this right.
I have an issue with Webjet too
How GetHuman6117504 fixed the problem
We are waiting for GetHuman6117504 to fix the problem and share the solution with the rest of us customers.
Please help with my Webjet issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Webjet's attention and get better help faster. Tap below to get started.
Having Webjet issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Customer service issue
Reported by GetHuman6117504
May 27th, 2021 - 2 months ago
I have an issue with Webjet too
Seen by 9 customers so far
Similar issue to 142 others
0 customers following this
GetHuman6117504 started working on this issue
May 27th 6:43am
GetHuman6117504 indicated the issue is not fixed yet.
May 28th 1:30am
Paying Too Much for Cable?
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.