Since I was trying to create a new Taobao account, it asked for a WeChat account to pay...

GetHuman-alinalin's customer service issue with WeChat from May 2019

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The issue in GetHuman-alinalin's own words
Since I was trying to create a new Taobao account, it asked for a WeChat account to pay thru WeChat pay. I used my Chinese debit card to create one successfully. Then my dad sent me money thru the red packets so I would have money in my account. Only *** yuans could be sent thru one packet, so another packet of *** and another of *** was sent. When I tried to open the *nd packet, it said, “unable to use this feature due to suspicious account behavior." In a few minutes, a service message was sent saying that my WeChat Pay has restricted and the transaction is at risk of a fraud. It said,” The system has detected that your transaction violates the rules. Other users are temporarily unable to make payments to you. This restriction will be…” Please fix this by unrestricting my WeChat Pay. Tysm :)

GetHuman-alinalin did not yet indicate what WeChat should do to make this right.

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Customer service issue
Reported by GetHuman-alinalin
May 28th, 2019 - 2 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 1094 others
0 customers following this

Timeline

GetHuman-alinalin started working on this issue
May 28th, 2019 5:08am

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