So, a couple of months ago I linked a bank card to my wechat wallet in order tor receiv...

GetHuman-mmaimuna's customer service issue with WeChat from September 2018

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The issue in GetHuman-mmaimuna's own words
So, a couple of months ago I linked a bank card to my wechat wallet in order tor receive red packets from the company I was working for at the time. This happened in my country of Bulgaria, so naturally I had no chinese bank account and I added my bulgarian one. I selected a random bank from the suggested list, but wrote down my actual card number. Of course when making my wallet account it asked me to put a password. Thinking not much of it I wrote a random one. So, the problem is: I am currently in China and would like to actually use my wallet, but I can't link my chinese bank card, because I forgot my password and I cant retrieve my password because it says my bank doesn't approve of the transaction, bare in mind, as I have said earlier, the card i gave back then, technically doesn't exist. So, what can I do in order to link my new, real, card to wechat? Or reset my password?
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Customer service issue
Reported by GetHuman-mmaimuna
Sep 23rd, 2018 - 2 mons ago
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GetHuman-mmaimuna started working on this issue
Sep 23rd 6:36am