To whom this may concern:**I have not been able to link my chinese bank account to wech...

GetHuman946176's customer service issue with WeChat from August 2018

Help with my WeChat issue
The issue in GetHuman946176's own words
To whom this may concern:**I have not been able to link my chinese bank account to wechat. **I visited my chinese bank "Citic Bank" located in Dongguan and I have been having difficulties linking for about * months. **I visited Citic bank and we wechat the problem to an automated system and so far no solution has been found. **I have tried to link another bank card "China Construction Bank" and all is well and it works perfectly but we are not able to link the bank card from*"Citic Bank" even after several communications with the wechat automated system.**So far, no solution has been found, it is simply no working.**I would like to know who can assist us in this matter?**Thank you,* *Lucille* **** *** **** **** - China*wechat: LucilleChina
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Customer service issue
Reported by GetHuman946176
Aug 3rd, 2018 - 9 mons ago
I have an issue with WeChat too
Fixed
Seen by 5 customers so far
Similar issue to 225 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman946176 started working on this issue
Aug 3rd, 2018 10:33am
GetHuman946176 indicated the issue is not fixed yet.
Aug 3rd, 2018 11:37am
GetHuman946176 indicated the issue is not fixed yet.
Aug 4th, 2018 12:44pm
GetHuman946176 indicated the issue is not fixed yet.
Aug 6th, 2018 12:19pm