Hi, I was given a suspension penalty to my account dued to"SUSPIC ACCESS".*Because of...

GetHuman-noginal's customer service issue with WeChat from June 2018

7 views | 118 similar | 0 following
Help with my WeChat issue
First: share to improve GetHuman-noginal's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get WeChat help.
Before contacting them, items GetHuman-noginal may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-noginal's own words
Hi, I was given a suspension penalty to my account dued to"SUSPIC ACCESS".*Because of :**) for anomalous access**) use of unofficial or non-updated version of the same application**) use of third-party plug-ins.**I'm given the option to independently unlock my account ...**I HAVE TO ENTER A NUMBER OF ANOTHER CONTACT I do not have**because I do not have any friends,*in practice I have only my contact.*PLEASE, HELP ME ..**I downloaded my official and latest version,i made a retrievial password request**when I try to enter with the password sent to me by SMS, I am directed to the page of the possibility of an autonomous release above mentioned that is not possible because I do not have any friends who can help me.***WHAT TO DO ??*HOW CAN I BE INCAPPED IN A BLOCK??**Please HELP ME!**Sure and at the same time hopeful of your help I wish you good work and best regards.**Ferdinando

GetHuman-noginal did not yet indicate what WeChat should do to make this right.

How GetHuman-noginal fixed the problem

We are waiting for GetHuman-noginal to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common WeChat customer problems.
How Do I Delete My Wechat Account?How Do I Recover My Wechat Account?How Do I Recover My Blocked Wechat Account?How Do I Recover My Wechat Account?How Do I Unlink a Phone Number from My Wechat Account?
Do you have a customer issue as well?
We can help you get WeChat's attention and get better help faster. Tap below to get started.
Having WeChat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-noginal fixes it.
This email address isn't valid

WeChat

Customer service issue
Reported by GetHuman-noginal
Jun 25th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 118 others
0 customers following this

Timeline

GetHuman-noginal started working on this issue
Jun 25th, 2018 12:28pm