We ordered a green market umbrella last summer. We checked it when it came, but then b...

GetHuman-bviersch's Complaint issue with Wayfair from July 2020

Help with my Wayfair issue
First: share to improve GetHuman-bviersch's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bviersch may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-bviersch's own words
Color was not colorfast and changed color ... We ordered a green market umbrella last summer. We checked it when it came, but then because our porch table broke we did not use the umbrella until this year.*The outside color of the umbrella changed from green to blue within a week. The strap to tie the umbrella remains green and underneath is green- obviously the sunlight changed the color but i have never seen this happen before. Attached are a few pictures so you can see what I am talking about. The order* ***********James Vierschilling *****@***.com**** North Ave*Fanwood, NJ**Users*bvierschilling*Desktop*IMG*****.jpeg*Users*bvierschilling*Desktop*IMG*****.jpeg*Users*bvierschilling*Desktop*IMG*****.jpeg
this was frustrating because all my deck furniture is green and I wanted a green umbrella

GetHuman-bviersch did not yet indicate what Wayfair should do to make this right.

I have an issue with Wayfair too
How GetHuman-bviersch fixed the problem

We are waiting for GetHuman-bviersch to fix the problem and share the solution with the rest of us customers.

Please help with my Wayfair issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Wayfair customer problems.
How Do I Get a Refund from Wayfair?How Do I File a Complaint with Wayfair?How Do I Return Something to Wayfair?How Do I Track My Order with Wayfair?How Do I Cancel My Order with Wayfair?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
This is regarding the Wayfair Order *************We placed the order last year th...We had ordered the cantilever umbrella via Wayfair on May ** with Estimated Deliv...We ordered a vanity from Wayfair and it came about a month ago or so. We are fin...
FIX: Called them and they handled it quickly. Very pleased with the customer support.We ordered a tv stand from wayfair. when it came there was a crack in on part of...We placed an order *********** with Wayfair. It is a *.* GE freezer that we orde...We placed an order with Wayfair and we think the confirmation was sent to the wro...hi sir we look for our green bench storage bed room.. we never hear from Wayfair...My market umbrella was shipped to the wrong address. I phoned Wayfair Customer S...
FIX: Hello, *I contacted gethuman so I could talk to a real person at Wayfair. A...Wayfair Order *************We were very disappointed when we received our chair...Wayfair Order *************Hi. After a month, we finally opened the huge box that...
Do you have a customer issue as well?
We can help you get Wayfair's attention and get better help faster. Tap below to get started.
Having Wayfair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Wayfair

Green Market umbrella
Complaint issue
Reported by GetHuman-bviersch
Jul 6th, 2020 - 4 months ago
I have an issue with Wayfair too
Not resolved
Seen by 2 customers so far
Similar issue to 6628 others
0 customers following this

Timeline

GetHuman-bviersch started working on this issue
Jul 6th 4:11pm