We placed an order *********** with Wayfair. It is a *.* GE freezer that we ordered on...

GetHuman4890430's customer service issue with Wayfair from May 2020

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman4890430's own words
We placed an order *********** with Wayfair. It is a *.* GE freezer that we ordered on ****. The website has said it will be delivered on Tuesday, *** since the beginning and still does but it also has said it is 'preparing for shipping" since the first day. We have spend the morning on hold with Wayfair - well over * hours. I have also tried to chat but it says failed to send click to retry, over and over. We need to clarify that it will arrive on *** as stated. We are desperate. Thank you for any help you can give.

GetHuman4890430 did not yet indicate what Wayfair should do to make this right.

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Wayfair

Customer service issue
Reported by GetHuman4890430
May 30th, 2020 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 5028 others
0 customers following this

Timeline

GetHuman4890430 started working on this issue
May 30th 4:37pm
GetHuman4890430 indicated the issue is not fixed yet.
May 30th 8:58pm

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