Hello. I am emailing you inquiring about my replacement stand for my Gemmenne Swing Cha...

GetHuman-jacleen's Complaint issue with Wayfair from February 2020

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The issue in GetHuman-jacleen's own words
Hello. I am emailing you inquiring about my replacement stand for my Gemmenne Swing Chair. The stand I received is extremely unsteady, and some of the bolts do not tighten making me worried that the entire stand is unstable and unfit to hold any weight. I have already placed the order for a replacement almost a month ago and then inquired AGAIN a few days ago with a representative through the chat who informed me that my replacement would be shipped out on Friday ********* and that I would receive an email when it was shipped. I have not received ANY sort of confirmation. Please make this right.

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Wayfair

Complaint issue
Reported by GetHuman-jacleen
Feb 23rd, 2020 - 8 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 4026 others
0 customers following this

Timeline

GetHuman-jacleen started working on this issue
Feb 23rd 11:14pm
GetHuman-jacleen indicated the issue is not fixed yet.
Feb 24th 3:49am

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