I used to buy so much from Wayfair. Then Wayfair decided to get a "dedicated " team to...

GetHuman4048061's Complaint issue with Wayfair from December 2019

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Before contacting them, items GetHuman4048061 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4048061's own words
I used to buy so much from Wayfair. Then Wayfair decided to get a "dedicated " team to make sure my orders were right. Since that happened, it added day(s) to delivery time and I have to call to get item off "hold" status. So I stopped ordering and took business elsewhere. However, thought I would try again. When I ordered my last order, it said delivery DEC *. Again it was on hold and I had to call. I STILL DO NOT HAVE IT. Good way to lose good customers.

GetHuman4048061 did not yet indicate what Wayfair should do to make this right.

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Complaint issue
Reported by GetHuman4048061
Dec 5th, 2019 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 3744 others
0 customers following this


GetHuman4048061 started working on this issue
Dec 5th, 2019 9:05pm

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