I ordered this Deren wall recliner in November. It was put in a room that is only used...

GetHuman-mghullin's Complaint issue with Wayfair from June 2019

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The issue in GetHuman-mghullin's own words
I ordered this Deren wall recliner in November. It was put in a room that is only used in warm weather (non heated room) and therefore has only been used recently. I have never ordered furniture on line before but since I am a senior citizen and unable to get out easily and after seeing your ads on TV I thought I’d give it a try. I have been very disappointed with this chair from the day I got it. The construction is so poor that you can actually see the wood construction on the arms (even wood not covered with fabric - see attached picture). There is very little padding on the arms which make them very uncomfortable! The foot rest is very poorly made (see photo) and it takes everything I have to put foot rest down. I know I have lost my opportunity to return this chair but I just needed to let you know how very disappointed I am in this product and will never order another piece of furniture on line! **Marilyn Hullinger

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Wayfair

Complaint issue
Reported by GetHuman-mghullin
Jun 25th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 5033 others
0 customers following this

Timeline

GetHuman-mghullin started working on this issue
Jun 25th, 2019 11:33am
GetHuman-mghullin indicated the issue is not fixed yet.
Jun 25th, 2019 5:36pm
GetHuman-mghullin indicated the issue is not fixed yet.
Jun 26th, 2019 12:04pm

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