Before contacting them, items GetHuman-cassfest may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman-cassfest's own words
Was trying to place an order. Not going through. Page keep freezing, will not confirm if order process. Order still sitting in shopping cart. ... I am trying to place an order. I paid with PayPal, the process jumped back to the Wayfair page and froze.*There is no confirmation to say my order have been process.*The shopping cart is still showing my orders still waiting to be process.*This have been the same for * days now.
GetHuman-cassfest did not yet indicate what Wayfair should do to make this right.
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