Ordered Norristown **” tv stand. Drilled holes for top were inadequate requiring I dri...

GetHuman-jroma's customer service issue with Wayfair from July 2018

Help with my Wayfair issue
The issue in GetHuman-jroma's own words
Ordered Norristown **” tv stand. Drilled holes for top were inadequate requiring I drill them again. Glue * places on outside front won’t come off. Holes for trim do not line up. Shelf holes on left do not line up so shelves are unusable. Just wanted to let you (Wayfair) know this is an inferior product you are selling.
GetHuman-jroma did not yet indicate what Wayfair should do to make this right.
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How GetHuman-jroma fixed the problem
Drill holes your self and leave out the shelves
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Wayfair

Customer service issue
Reported by GetHuman-jroma
Jul 30th, 2018 - a yr ago
I have an issue with Wayfair too
Fixed
Seen by 4 customers so far
Similar issue to 540 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Billing Address on Account
Timeline
GetHuman-jroma started working on this issue
Jul 30th, 2018 6:46pm
GetHuman-jroma confirmed the issue is fixed. Hooray!
Jul 30th, 2018 6:47pm