I ordered an air conditioner online, and was given a delivery date of May **, in stead...

GetHuman6123565's Complaint issue with Walmart (Canada) from May 2021

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman6123565's own words
I ordered an air conditioner online, and was given a delivery date of May **, in stead the package was unsuccessfully delivered on Thursday morning, when I was at work. The shipper Camper never attempted to phone or email me, or the building Superintendent, and I only received an email from Wal-Mart * hours after the missed delivery. Trying to contact Canpar took hours on hold waiting for a customer service representative. I was told that I'd be called back about a new delivery date, hours later still waiting. I ended up going to the Camper warehouse in person. It is difficult to the describe the frustration involved with this disorganized shipper, needless to say I will never order anything from Wal-Mart again, and Canpar an unorganized mess of a shipper, if the excuse of Covid-** is used it would be an unacceptable after a year* of the pandemic. I expect to be compensated for this screwed up mess, and the days work I lost trying to find my parcel.**Patrick Mitchell**Order **************

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Walmart (Canada)

Complaint issue
Reported by GetHuman6123565
May 28th, 2021 - a year ago
Not resolved
Seen by 20 customers so far
Similar issue to 518 others
0 customers following this


GetHuman6123565 started working on this issue
May 28th, 2021 6:36pm