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Walmart (Canada) Customer FAQ

Top Answers & How-to Guides

What is Walmart (Canada)'s Phone Number?

The question we are asked most often is about how to talk to Walmart (Canada) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Walmart (Canada) Customer Questions

Does Walmart sell Warners bras?

Yes, Walmart (Canada) does sell Warners bras. They offer various styles and sizes to accommodate different customer needs. This includes underwire bras, wire-free bras, and padded bras among others. You can find them both in-stores and online. The availability of certain designs and sizes can vary depending on location and demand. It is advisable to check the Walmart (Canada) online store for the most accurate and up-to-date availability of specific designs and sizes.
Asked May 5, 2024 1:02 AM

my parcel sayes its in but its not my address and i never received it

We're sorry to hear about this issue. If your parcel says it's been delivered but it's not at your address, there might have been an error during delivery. We recommend checking with neighbours in case it was accidentally delivered to the wrong address. If this doesn't resolve your problem, please report the incident to Walmart directly as it's possible that a mistake occurred during the shipping process. They will be able to further investigate and hopefully find a resolution. Keep your order details and tracking number handy, as they will be useful in assisting with your issue.
Asked Mar 23, 2024 5:25 PM

Account wrongly says credit card has expired

If your account incorrectly states that your credit card has expired, first double-check your card's details to ensure they're entered correctly. If they are, try removing the card from your account and re-adding it. If the issue persists, it may be a problem with the Walmart Canada system, for which we apologise. Rest assured our technical team continuously works to resolve any glitches that arise. Should it persist please reach out directly to your bank to ensure there is no issue with your card. We appreciate your patience while we work on enhancing your shopping experience.
Asked Mar 11, 2024 10:02 PM

Help me with my Walmart (Canada) customer service issue

Returns and Exchanges

How Do I Return an Item to Walmart (Canada)?

Walmart Canada has a straightforward return policy that applies to most items, as long as you have the purchase receipt or a...

What is Walmart Canada's return policy?

Walmart Canada allows returns on most items within thirty days if they are in their original, unopened condition and include...

Can I cancel or modify my online order?

Walmart Canada's policies on online orders allow cancellations through a user account, but this is only an option if the order...

Store Information

What are Walmart Canada's store hours?

Walmart Canada store hours vary by location, with most Supercentres generally open from 7:00 AM to 11:00 PM, and some...

What payment methods does Walmart Canada accept?

Walmart Canada provides various payment options, including major credit and debit cards, Walmart gift cards, and PayPal for...

Does Walmart Canada offer gift cards?

Walmart Canada does provide gift cards, which can be bought in stores and online. They come in multiple denominations and can...

Order Tracking and Delivery

How long will it take for my online order to arrive?

Delivery times for online orders from Walmart Canada range from two to seven business days, depending on various factors like...

Can I track my online order?

Customers of Walmart Canada can track their online orders through the website by using a tracking number found in the order...

Is there a minimum order value for online purchases?

Walmart Canada generally does not require a minimum order value for online shopping, but some promotions or specific product...

Does Walmart Canada offer grocery pickup or delivery?

Walmart Canada offers grocery pickup and delivery services, allowing customers to shop online and enjoy the convenience of...

Pricing and Promotions

Does Walmart Canada offer price matching?

Walmart Canada offers a price matching policy to ensure competitive pricing. Customers can match lower prices from select...

What is Walmart Canada's policy on selling firearms and ammunition?

Walmart Canada adheres to federal laws that strictly regulate the sale of firearms and ammunition. They may offer...
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Walmart (Canada) issues reported to GetHuman
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