I purchased an apple iPhone *plus on December *rd the day ************** for $***.** th...

GetHuman4091652's Refund a Charge issue with WalMart from December 2019

Help with my WalMart issue
The issue in GetHuman4091652's own words
I purchased an apple iPhone *plus on December *rd the day ************** for $***.** the day it was to be delivered it never arrived so I did chat with someone about that and requested a refund because I no longer wanted the item after it was delivered to the wrong address a day or two later money was back on my card I was assuming it was from Walmart so I spent it okay then on December ** an additional$***.** was taken out of my account by Walmart so not only did I not get what I paid for I was again charged leaving me in a bind so again this time I called Walmart and was told they would message the seller I have not received any call or email yet about a resolution I need my money refunded and I was informed by my card company that I was also overcharged I'm hoping this can be rresolved in a very speedy manner as I yet have gifts to buy please

GetHuman4091652 did not yet indicate what WalMart should do to make this right.

How GetHuman4091652 fixed the problem
Happy to say issue was fixed I contacted Walmart again by phone and let them know the seller never contacted me and the representative apologized for my experience then connected me to a resolution team within seconds my needs were met on very happy with the outcome I only needed my item * and product name and again both were very attentive with my issue I was assured my money would be refunded and this site was very helpful to me as well
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WalMart

Refund a Charge issue
Reported by GetHuman4091652
Dec 13th, 2019 - a year ago
Fixed
GetHuman4091652 shared how to fix
Seen by 10 customers so far
Similar issue to 1776 others
0 customers following this
Items needed
Your order number
Your Billing Address
Email address on the account (if applicable)
Order number
Billing address

Timeline

GetHuman4091652 started working on this issue
Dec 13th, 2019 8:29pm
GetHuman4091652 confirmed the issue is fixed. Hooray!
Dec 14th, 2019 9:41pm

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