I downloaded the Walmart app mainly to keep up with my receipts. I wanted to return an...

GetHuman990301's customer service issue with WalMart from August 2018

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The issue in GetHuman990301's own words
I downloaded the Walmart app mainly to keep up with my receipts. I wanted to return an item and part of the process was to enter my password for *****@***.com login. I never set up a PW with Walmart for that email address. I tried resetting my PW but it wouldn't work. In the process of trying to "fix" my problem I lost all of my scanned receipts for in-store purchases. The only receipts that are now showing in "purchase history" are * items that I ordered back in **** and **** which were under my account with the email address *****@***.com. How can I retrieve all of of the scanned receipts that I have purchased in-store which are all in **** and just have one account using the email address *****@***.com?
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WalMart

Customer service issue
Reported by GetHuman990301
Aug 14th, 2018 - a yr ago
I have an issue with WalMart too
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Items needed
Your order number
Your Billing Address
Email address on the account (if applicable)
Order number
Billing address
Timeline
GetHuman990301 started working on this issue
Aug 14th, 2018 2:28pm
GetHuman990301 indicated the issue is not fixed yet.
Aug 17th, 2018 5:53pm