I purchased a Wal-Mart Money Card just so I can have Hulu and Netflix. I only out...

GetHuman-suttonme's customer service issue with WalMart MoneyCard from November 2018

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The issue in GetHuman-suttonme's own words
I purchased a Wal-Mart Money Card just so I can have Hulu and Netflix. I only out $**, on it so we aren't talking a major amount, They keep taking my monthly charge but I can't access my funds. They said I need to upload my id which I did now they said it wasn't legible so I needed to reupload it. I went online and the site doesn't work and now they took another * fee from me. I wouldn't mind if I could access MY money so I view this as THEFT. This is my hard-earned money my own money they won't let me access..no other card does this and funny I can't get a live person in the phone I'm telling everyone what a fricking scam walmart is just sucking people dry..I understand if I loaded a few thousand dollars on the card but I only out ** on initially. I expect them to give me the * dollars they just took off the card and allow me to access it. Or at least have a human access me.
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-suttonme
Nov 25th, 2018 - 10 mons ago
I have an issue with WalMart MoneyCard too
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman-suttonme started working on this issue
Nov 25th, 2018 4:12pm