If a card can't be activated immediately, a person should be able to get a refund immediately at the location they purchased the card.

GetHuman-kasntg's customer service issue with WalMart MoneyCard from September 2018

Help with my WalMart MoneyCard issue
The issue in GetHuman-kasntg's own words
Put money on a card and send to funeral home out of state for funeral. ... I bought a card with the understanding I could use it immediately. I put all my money on the card to pay for a funeral. I tried to register the card and was informed it would take * days to confirm info and use the card. The funeral home needs money today. I don't have * days. Nowhere before registering is there info that it could take * days. Talked to several managers with no help. Even Walmart management tried to help and spoke with your customer service. Walmart management said you were no help. Once I get this resolved I will NEVER EVER PURCHASE OR RECOMMEND THIS TO ANYONE. There should be a way to cancel the card and refund a person as people do have emergency situations and shouldn't have to wait until "unknown persons" decide when funds are available. Already grieving death. No one needs this aggravation. TERRIBLE COMPANY. TERRIBLE SERVICE! TERRIBLE, TERRIBLE, TERRIBLE, TERRIBLE, TERRIBLE, TERRIBLE, TERRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE. You are horrible!!
People should not be manipulated. Give them their money back the same day they give it to you if they can't have access to it on the card.
I want my money back now - Cancel the card and enable Walmart to refund a person's money.
Walmart knows me personally. I shop there all the time and have credit cards with them. Walmart is great. Walmart Money Card is terrible, horrible, ****.
I did. Walmart Money card customer service is not customer service. It is people who read a card and can't say anything else other than that. Supervisors are the same. Doing their job. Not serving anyone.
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WalMart MoneyCard

Walmart money card
Customer service issue
Reported by GetHuman-kasntg
Sep 18th, 2018 - 6 mons ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 3 customers so far
Similar issue to 3720 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman-kasntg started working on this issue
Sep 18th, 2018 5:47pm
GetHuman-kasntg indicated the issue is not fixed yet.
Sep 18th, 2018 5:48pm