I purchased a card for online transactions and i called and registered and spoke with a...

GetHuman-carnellv's customer service issue with WalMart MoneyCard from June 2018

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The issue in GetHuman-carnellv's own words
I purchased a card for online transactions and i called and registered and spoke with a representative that barley spoke english.. And or understood what i was saying.. In the process of giving name or spelling it out. He hung up or sent me to a automatic message saying that the card is locked and cant be used for online purchases and will not send my card. And i dont think thats right because i provide my correct name and social . so now im stuck with this flemsy card and cant get my things i need to order online for work.. And everyone i spoke with was no help nor spoke clear english. I know my information is correct because its on my account and i use that to access my online walmart banking. This make no sense. And i would like a chance to do exactly what i purchased the card for which is online purchases.. This have ruined a big opportunity for me and *** dollars is not a lil bit of money. To have to hold on to this cheap easily breakable card.. I did not want to pay for a gift card!
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-carnellv
Jun 9th, 2018 - a yr ago
I have an issue with WalMart MoneyCard too
Seen by 3 customers so far
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
GetHuman-carnellv started working on this issue
Jun 9th, 2018 5:42am
GetHuman-carnellv indicated the issue is not fixed yet.
Jun 10th, 2018 2:12am