Customer service person was not able to understand language. And I had to repeat each t...

GetHuman642908's Card issues with WalMart MoneyCard from April 2018

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The issue in GetHuman642908's own words
Customer service person was not able to understand language. And I had to repeat each thing *-* times and she entered my info wrong that I now can’t get anyone one the phone because when I enter my card number it than asks for the last * of my social security number. I enter and it tells me it’s incorrect*The pin I selected is even the last * of my social*It just hangs up on me saying I am putting in the wrong info. It’s a HUGE INCONVENIENCE. It’s only allowing me to make in person transactions and I bought it only to get Uber. And now I can’t get home. I have been sitting at Walmart working on this for an hour and a half at least. And had to now purchase a charger for my phone because my battery died calling so many times and numbers. Trying to talk to a person and not a computer* Please call me immediately to help me get this straightened out. ***-***-****

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WalMart MoneyCard

Card issues
Reported by GetHuman642908
Apr 30th, 2018 - 4 years ago
I have an issue with WalMart MoneyCard too
Not resolved
Seen by 57 customers so far
Similar issue to 3335 others
2 customers following this
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card

Timeline

GetHuman642908 started working on this issue
Apr 30th, 2018 6:20pm