Flight: VY**** **Dear Vueling team,**We are AMEFE an M*laga educational association wit...
GetHuman-pedrolja's Lost Baggage issue with Vueling Airlines from July 2019
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Top Tip from another customer
If you lost your luggage you should go to guest services in the airport and report it immediately. Once you do that you can submit a claim there. They will then give you a claim number. You will need that for future reference.
The issue in GetHuman-pedrolja's own words
Flight: VY**** **Dear Vueling team,**We are AMEFE an M*laga educational association with European training courses. **We flew with your airline on ******** between Paris Orly and M*laga Airport.**When I checked the luggage was damaged on arrival and when I openned the bag at home the lid laptop was hitten so the screen inside was broken because the external impact made on the laptop. The laptop was just bought around * months ago and I have my bill.**Under the Montreal Convention I would like to claim my laptop price ****€ compensation for my damaged luggage and the laptop screen broken.**I enclose copies of my bill and the pictures that prove the impact and scratches to the luggage, and the broken screen laptop and the effects to the screen. **From AMEFE we hope that it is processed as soon as possible because the laptop is our main work tool otherwise we will have to take the appropriate measures for this type of cases.**Yours faithfully,**Pedro Luis Garc*a Leyva
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