Tried several times to book a ticket with my phone I kept getting error message everyti...

GetHuman3203639's Change Flight issue with Vueling Airlines from July 2019

Help with my Vueling Airlines issue
The issue in GetHuman3203639's own words
Tried several times to book a ticket with my phone I kept getting error message everytime I tried to pay with paypal or Ideal, Think in the end I was booked for the wrong time. I wanted Bcn-BIO **th October at **:** but as the page kept changing constantly think I was booked at **:** thought I can't assure as I never got conformation. I tried to ring all the numbers I could find from abroad (noanswer)I got scared and cancelled paypal purchase. And it is in dispute with paypal.*I would like Vueling to make sure I am booked in the **th October flight BCN-BIO at **:** and get a confirmation.
I would like Vueling to book me in the flight I kept trying to book **th October at **.** BCN-BIO
How GetHuman3203639 fixed the problem
Spoke to cux services. Not happy they insisted it was me who chose wrong time when it was their website that kept crashing. In the end i paid extra to solve problem and get on the flight that i always intended to book.
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Vueling Airlines

Change Flight issue
Reported by GetHuman3203639
Jul 6th, 2019 - a year ago
Fixed
GetHuman3203639 shared how to fix
Seen by 6 customers so far
Similar issue to 2418 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Itinerary number

Timeline

GetHuman3203639 started working on this issue
Jul 6th, 2019 2:27pm
GetHuman3203639 confirmed the issue is fixed. Hooray!
Jul 7th, 2019 8:15am