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Name on the ticket, Booking reference, Billing address, Email address on the account, and Itinerary number
The issue in GetHuman-dmjedwar's own words
After booking my flight re : JCKVGJ (Florence to Gatwick on ** March ****) for which I took out a cancellation policy, I was diagnosed with age-related macular degeneration and a course of injections,the last one of which will be on ** March **** (which is the date of my departure for Florence from Gatwick) needed to be started. immediately.**Another problem to do with balance and walking has cropped up, but it is the ramifications of missing my eye-appointment which, sadly, means I need to cancel my projected trip to Italy.
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