Dear Vueling Airlines.*The claim section (Travel Claims Services Ltd) of my insurance c...

GetHuman-jnewsh's customer service issue with Vueling Airlines from November 2018

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The issue in GetHuman-jnewsh's own words
Dear Vueling Airlines.*The claim section (Travel Claims Services Ltd) of my insurance company want me to supply a letter from Vueling Airlines saying why my flight was delayed by ** hours before they will accept my claim . My delayed flight was on the **Nov **.**, **** , Florence(FLR) to London Gatwick(LGW)* Flight no Vueling VY****. It was re-routed via Roma (FCO) VY**** **Nov **.**. Can you please supply me with a letter stating the reason for the cancellation , I believe it was for a technical fault . I would be extremely grateful to you, Thank you.
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Vueling Airlines

Customer service issue
Reported by GetHuman-jnewsh
Nov 28th, 2018 - a yr ago
I have an issue with Vueling Airlines too
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Seen by 11 customers so far
Similar issue to 919 others
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Itinerary number
Timeline
GetHuman-jnewsh started working on this issue
Nov 28th, 2018 4:45pm
GetHuman-jnewsh indicated the issue is not fixed yet.
Nov 28th, 2018 4:53pm